Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PayByPhone?

42% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 19 reviews)); "Good work/life balance" ((in 7 reviews)); "I have found my colleagues have a great work ethic and employ a refreshing 'always willing to help’ attitude." ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 5 reviews)); "Welcoming and friendly company culture" ((in 4 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 7 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews)); "Bad Leaders and pay." ((in 4 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

42% would recommend to a friend

(133 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

133 reviews

5.0

Jul 27, 2018

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues, great location, good pay and benefits . Good flexibility

Cons

U shd b adaptive and learn fast. Nice room for growth

4.0

Mar 14, 2018

Product Marketer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun environment, flexibly start time, open communication

Cons

No formal training, lots of bottlenecks, hard to get answers

5.0

Sep 13, 2017

Exciting time to be at PayByPhone

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people. Lots of potential and opportunity for growth and contribution. Complex problems to solve across the organization. Well funded by Volkswagen Financial Services, while maintaining the energy and approach of a startup. The newly appointed President/CEO is engaged and excited about who we are and where we're headed. Good downton location in Yaletown.

Cons

Lots of change in the last year (acquisition, leadership, turnover), which has led to some chaos and growing pains. Some processes need defining or redefining.

Viewing 127 - 129 of 133 Reviews

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Jobs at PayByPhone

Regional Sales Director

Regional Sales Director

Regional Sales Director