PayPal reviews

3.5

58% would recommend to a friend

(9,653 total reviews)
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Enrique Lores

46% approve of CEO

42% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
May 31, 2022

Updated Review following layoffs

Recommend
CEO approval
Business Outlook

Pros

Pros 1. People at PayPal are generally great - very welcoming and friendly and want to work with you to get what you need done 2. Good social values but core company values are only inconsistently followed. 3. Generally (but not always!) good work-life balance and less stressful than other tech companies 4. Good overall benefits package, though not outstanding. I do really like using Schwab for my 401K

Cons

1. Base compensation is poor by industry standards. Raises have been minimal and lag behind inflation. Stock compensation is less enticing when the stock is performing poorly. Management regularly dodges questions about compensation when asked while patting itself on the back for small gains made with the stock. It is not hard to understand why we struggle to keep talent that could be compensated better elsewhere. 2. Large, sometimes confusing, organization with some teams that are very siloed. Identifying stakeholders and contacts can be difficult. This is not helped by regular reorganizations and constant name changes. 3. Management does not always provide good/strong leadership - reliance on external consultants finding places to make cuts, unclear prospects for growth and a lot of relying on "We will get through this" currently. There is also a major disconnect between management and employees in general and what management says and what the company actually does (in terms of job security, employee compensation, and other things) specifically. 4. Unclear growth potential for many roles, due to limited upward mobility and constant reorganizations. I felt like my only real way to take a step forward is to leave, which is why I went elsewhere. 5. Some areas seem to grasp the high-level obstacles to growth and efficiency without wanting to tackle the underlying issues - they take the easy way of rolling out a high-level policy or just laying people off instead of addressing cultural and other issues that prevent work from getting done.

5.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly people, family-oriented and supportive for the most part. Many opportunities to be involved in various interest based activities and volunteer activities. On-site gym, trainers, massage therapists, organized and fun health-based team competitions (at least pre-pandemic). Employees eligible for 4-week sabbatical every five years. Professional and seasoned senior leaders.

Cons

Dispute great benefits, base pay doesn’t appear to be in line with market rates and annual increases are almost negligible. However, there appears to be incredibly inconsistency for both.

2.0
Jan 19, 2022

Only a stepping stone

Recommend
CEO approval
Business Outlook

Pros

You have access to lots of systems to learn new skills.

Cons

PayPal abstracts the hell out of everything, so while you may be in charge of deploying a component to the cloud, you won't actually know how to deploy it using GCP/AWS/Azure tools. Only the PayPal tools. If you are in the DevOps team, then you do know how to deploy using those tools, but you don't get to work on your own components that the public uses.

Viewing 511 - 513 of 9,653 Reviews

Glassdoor has 11,162 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.