Paycom reviews

When i was first hired on they let me know that i would only be working 40 hour weeks with some overtime. My last 6 months there, the least i ever worked was 50 hours, and i frequently worked 60-65 hour weeks. There are specialists that only work 45 hours a week (even during our busy season) but what i didn't like was how the company didn't give work from people who worked more to people who worked less. The workload that you receive is a lot based on luck and there isn't a system to correct that. I was also told that, even with all of the hours that i put in, that i needed to work even more because of the workload given. They also tell you that you have a limit on how many clients that you have, but come the end of the year, that limit does not matter, so they will give you every client that they can from their new specialist setup, and you will keep all of those clients permanently. My last straw was how when I was out sick for half a week, i had several clients complain to my team leader about me not answering e-mails, so they wrote me up the day i got back from being sick. There wasn't a good system on how the company handles clients when you're away on vacation or sick. Any team can handle this how they want. and the team i was on would ignore my emails if they were too busy, which they were, so my clients didn't receive almost any contact while i was away and it fell on me because of this. My team leader specifically told me, "you need to come in to work. I mean, everyone gets sick." It doesn't matter how sick you are (a girl had her wisdom teeth removed and came into work the same day) they want you to come work. They also won't let you have off more than 5 business days at a time because of how busy they are, and the end of the year is completely blacked out so you can't spend a week with your family for xmas or new years. Other departments are more relaxed and don't work as many hours from what i hear (except for the NCS department). So, if you want to stick with this company for a long time, even though the pay is less for the other positions since they're not client facing, i would recommend those. Another con is that this is the only location, besides sales locations, so you can't transfer to another state if you're wanting to move someday. Lastly, the sales representatives do lie to clients frequently to get them to make a sale, and you will have to let the clients know that what they're wanting can't be done and do your best to defuse their anger.

1st - Work-life balance was non existent. The entire office was definitely under 25 years old and had a Wolf of Wall St. attitude where they came in at 6am and left at 10pm and scowl at you if you left on time or an hour after 6pm. One time I was at a meeting that ended at 5:30 near my train that would take me home but I was told to come back to the office and then leave from there. I never understood where this mentality came from or how it benefited the company. If anything, it made me more miserable to be away from my wife and kids and had a negative effect. 1.5- This connects to the office and company culture. It was weird to receive a weekly devotional email with a quote by Jesus. Office was definitely very young and lacked diversity. This was apparent to me at the mid year company wide gathering in OKC where I can count the diverse hires (in sales/crr) in one hand. It was also strange to be the only person actually born and raised from the city that I worked in while the rest moved from elsewhere. That seemed to happen a lot as well. This created a lack of familiarity and it was difficult for me to fit in. 2nd - Pay would have been great but definitely not worth the 60-80 hour weeks that you will have to put in. In that case, it is way below average. It make sense if you were making this salary in Wisconsin or OKC, but major cities have higher cost of living so it didn't make sense that we all were paid the same. 3rd - You get one week vacation time on your first year. Considering the entire office minus 2-3 people were all first year, I thought it was a complete joke that we worked so much overtime to only get a measly week off. We also did not get many other holidays off that most companies get. 4th - There seems to be high turnover, many of the clients I was given told me that they were seeing new account reps every few months. They also didn't seem too happy with the state of the product. Every single client sans a handful complained about technology that they were sold but later found out it wasn't possible. Sales Reps are definitely over selling. Conclusion - I was miserable. The lack of diversity, the fraternity/jock like culture, the low pay with high hours, even the multi week training in OKC (no offense, but who wants to be in OKC?), the disgruntled clients, all finally led me to leave and look for other opportunities.