Paycom Software QA Analyst II reviews

3.0

29% would recommend to a friend

(86 total reviews)
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Chad Richison

22% approve of CEO

26% positive business outlook

Software QA Analyst II employees have rated Paycom with 3.0 out of 5 stars, based on 86 company reviews on Glassdoor. This indicates that most Software QA Analyst II professionals have an average working experience there. Paycom is rated in line with the average (within 1 standard deviation) by Software QA Analyst II professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

86 reviews
1.0
Apr 5, 2025
Recommend
CEO approval
Business Outlook

Pros

SOME of the people are nice. Gym on-site is nice.

Cons

You get some training but when you are going in for specialized training for working of the software you get next to none. Things change so rapidly that you can't get a handle on what needs to be done. If you have opposing ideas they will single you out. Think of you as a problem. Too high expectations on what needs to be done. Example they have a bare minimum of defects and bugs to find. If you find the minimum they tell you that you are not doing enough. The PTO time changed rapidly. TL don't seem to care if you are struggling. They will tell you to do one thing then turn around and tell you that it is now incorrect. If you are. Not going to a part of their culture you are not welcomed.

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Paycom Response
1y
At Paycom, we set high expectations for ourselves and our team members, striving for excellence in all areas of our organization. Our leadership’s standard is to provide continual support and guidance to help our employees succeed and grow in their roles and we pride ourselves on providing comprehensive training and development opportunities. We're also proud to offer competitive, benchmarked paid time off policies that reflect our commitment to our employees' well-being. Your review doesn’t align with our standards, and we’d like to learn more about your experience. Please reach out to hrmgmt@paycomonline.com.
1.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

All the pros of working here were thrown out the window in 2022 when WFH was yanked from employees with less than a months notice.

Cons

After WFH was taken away, they started firing sprees and haven’t stopped. They’ve removed some employee benefits, won’t even let employees wfh with forecasted snow, have removed Flex Time policies, force employees to sign NDA’s and “contracts” to not pursue legal action. I left in early 2023 but feared leaving a review for a long time because they’re a very spiteful and retaliatory company (despite these being anonymous- I’m paranoid). Chad is a terrible CEO and something is seriously wrong with him and the leadership enabling him. It’s clear something bad is going on there, like they’re getting ready to sell the company or something.

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Paycom Response
1y
At Paycom, we're committed to a leadership approach that prioritizes informed, strategic decision-making, guided by a deep understanding of our organization's goals and objectives. As a high-performance company, we closely monitor key performance metrics across the organization and aim to cultivate a workplace that fosters open communication across many channels, as we recognize the value of honest feedback. We’d like the opportunity to learn more about your employee experience, and encourage you to utilize our reporting hotline, which can be found here: https://payc.me/governance.
1.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, but there has been a recent change that is worse for their employees.

Cons

In September I was let go from the company and I was tempted to leave a scathing review but did not want to act in my own anger but I need to tell all now so that those who read may know the truth of what Paycom is. HR you can comment that you want me to contact you to talk more about this but we all know that it means you want to either sue or hush us. You maybe a friend of Paycoms but we know you will choose the downfall of an employee for a grilled cheese. Before COVID, Paycom was a great company, it was a beacon of light to other companies that they can be progressive and employee focused, however after COVID, Paycom was not employee focused but client focused and would choose to burn the employees on the altar so they could make a dollar. They are constantly saying to take care of the client but will not take care of the employee, but will choose to gaslight, belittle, and shove the employee to be each clients slave, no matter what it may do to the employees mental health. Just so you know, there is a mental health week and place for Paycom employees but that is due to the decline in mental health of the employees. Paycom chooses to write up employees that calls their managers and TL’s out. There is an employee that worked there that when telling their team lead about how he would choose to listen to the male voice over the females, he would write that employee up. Then when talking to his manager about how he belittles and talks to his employee, he hears about it and finds a way to write them up again. Even though that team lead may have a new complete team every two years due to how he would treat them, they will keep him. Paycom will not reward your hard work but how far you can bend over for them and not ask any questions. To those that are international, Paycom will choose to threaten to pull your sponsorship if you do not do what they say. There are many people that overwork themselves so they would not have their sponsorship pulled. Paycom doesn’t see as a person, they just see you as something that they can use and will choose to throw you away at a moments notice. Paycom has also been having a record of firing people that just came back from FMLA or a OU to go on FMLA. Paycom will do everything they can for you not to grow your family or let you have a family while you are at Paycom. Paycom sees your family as a threat to them. If you are pregnant, they will find ways to fire you so they don’t have to pay your time off. Finally, they will fire amazing talent just to save a dollar. There were people that stayed there for two weeks and then were laid off with a big group due to a bigger business goal. However, the people that they kept are ones that are on the lower side of the salary scale and are low performers.

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Paycom Response
1y
At Paycom, we believe that our business goals and our commitment to our team members are not mutually exclusive. In fact, we recognize that investing in our employees is essential to delivering exceptional service to our clients - one of the reasons we continue to offer unique benefits and numerous development resources to support the growth and well-being of our team members. Your review contains several false claims. Paycom has not experienced layoffs, and we’re still hiring across many of our departments. We value and support our team members both in and out of the office, offering a range of benefits including those specifically designed to support families. If you wish to discuss your employee experience at Paycom further, we encourage you to utilize our reporting hotline, which can be found here: https://payc.me/governance.
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