Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 45 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 39 reviews)); "They are nice people to work with." ((in 29 reviews)); "Friendly and approachable seniors and management." ((in 24 reviews)); "Offers competitive salary and with good work environment" ((in 22 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews

5.0

Oct 17, 2022

A company that genuinely cares.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with! Feedback driven. They really care for their employees, no cap.

Cons

The pay can be improved. I was promoted but my pay got even lower lol

Peak Support Response

3y

Thank you for your feedback. We are focused on providing opportunities for individuals through our career and leadership development. We have also recently completed a compensation comparison across the entire organization to ensure we are not only competitive among other employers, but that we are providing wages that promoted long term employment. We appreciate you taking the time to provide us with your insight.

5.0

Oct 13, 2022

Excellent Culture

Director

Recommend

CEO approval

Business Outlook

Pros

Peak Support has been an amazing organization to work for. They truly care about their employees and work/life balance. This organization is not only always looking for ways to improve processes and procedures as a company but also for its employees. Working for Peak Support truly makes you feel you are part of something big, making sure you are able to contribute to the organization and be able to count on people at every level from the executive team to multiple functional departments.

Cons

Nothing that I can think of at this moment.

Peak Support Response

3y

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support, we believe feedback is critical to continuous improvement.

5.0

Oct 12, 2022

Amazing Place to work!

Client services manager

Recommend

CEO approval

Business Outlook

Pros

The company really lives by core values. The Culture is special! This is something that is part of the company's DNA. From the the leadership to the frontline Team Members which generates world class service to Clients and Customers.

Cons

There are no cons with the company.

Peak Support Response

3y

Thank you for your feedback, and the recognition you have given our culture! At Peak Support we believe all ideas are value add, and we appreciate that this is recognized and felt by our employees. Thank you for your continued support and contributions to our culture!

Viewing 403 - 405 of 477 Reviews

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Peak Support

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A company that genuinely cares.

Excellent Culture

Amazing Place to work!

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