Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 38 reviews)); "Awesome people and work set" ((in 26 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Offers a competitive salary than other BPO companies" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

477 reviews

5.0

Apr 28, 2023

Very Good

Associate

Recommend

CEO approval

Business Outlook

Pros

High pay, considerate team leaders, high and achievable commissions

Cons

Heavy work load, transfers to different skill

Peak Support Response

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support as we believe feedback is critical to continuous improvement.

3.0

Apr 19, 2023

A promising company

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Professional opportunities, slightly competitive salary and great to work with the people. Culture is starting to shift towards a typical BPO company.

Cons

Proactive mentorship needed. Additional compensation for exempted employees who are working more than 40 hours a week. Invest more to people and fairness in terms of compensation and annual raises between tenured and new hired employees.

Peak Support Response

Thank you for your feedback. We take these comments into consideration as we continue to make Peak Support a place where our team can experience growth. Our people are some of our greatest assets. We care a lot about the development of our team members and consistently offer promotions and opportunities for further career growth. We urge our team members to seek out these opportunities as they grow their career at Peak Support!

5.0

Apr 5, 2023

Best company by far

Phone associate

Recommend

CEO approval

Business Outlook

Pros

The higher ops always listens to employee feedback. I find that the working environment is very relax. Why? Coz ur working from home

Cons

So far, none. I am loving it.

Peak Support Response

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support. Creating a relaxing, productive environment to complete your tasks is a big benefit of remote work. We are thrilled to have you as part of the team and look forward to your continued success!

Viewing 445 - 447 of 477 Reviews

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