Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 38 reviews)); "Awesome people and work set" ((in 26 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Offers a competitive salary than other BPO companies" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews

5.0

May 8, 2023

I think I finally found the one

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Since the company is expanding, many chances may not be available right away. They maintain open lines of communication, pay attention to and take into account fresh ideas, all of which support ongoing personal and professional development. Peak Support recognizes and is aware of the need for work-life balance. You get the opportunity to work with top industry thought leaders who are intelligent, sociable, and eager to share their best practices. The CULTURE IS AMAZING AND VERY UNUSUAL! And the nicest aspect is that working here is incredibly enjoyable.

Cons

Nothing to say here, seriously!

5.0

May 8, 2023

A great place to work

Team leader

Recommend

CEO approval

Business Outlook

Pros

Work environment, Great Leaders, Opportunity to grow

Cons

Nothing. Peak Support is doing really great!

1.0

May 5, 2023

Worst Recruitment Process

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy application process. . .

Cons

Worst Recruitment Process, they gave false hope to their applicants about their start date and they never send an update, I tried to follow up with my application from january to march but I did not receive a response from them. When they reached out to me, they gave me a short notice about the onboarding session. They rushed their applicants to submit all the requirements on the day that we received their email. Worst Recruitment Process ever!!!!!!

Viewing 442 - 444 of 477 Reviews

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