Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 38 reviews)); "Awesome people and work set" ((in 26 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Offers a competitive salary than other BPO companies" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews

5.0

Mar 31, 2023

PS Always Aiming for "WOW!"

Assistant team leader

Recommend

CEO approval

Business Outlook

Pros

I joined Peak Support without any specific plans nor goals in mind; I just decided to try to apply and see what this organization has to offer. Since day 1, I've been impressed with how everyone works with goal-oriented approach. PS is a company that operates in accordance to their core values. They've recognized my potential and encouraged me to develop it. I've been with the company for more than 2 years now, and I've already had TREMENDOUS personal and professional growth during my stay. I must say that I've been fortunate to be surrounded by great individuals who genuinely believes and cares, and are generous in sharing knowledge. I'm really grateful to work for a company that encourages its people to reach greater heights. Cheers to more years with you, PS!

Cons

Can't think of any right now

Peak Support Response

3y

We appreciate you taking a moment to share your experience with Peak Support! We are so grateful for team members such as yourself who make Peak Support such a great place to work and grow. Our team is definitely a special one. We are thrilled to have you as part of the team and look forward to your continued success!

5.0

Mar 29, 2023

A fun and great place to work

Business analyst

Recommend

CEO approval

Business Outlook

Pros

The company has been great providing for employees' welfare and interest. The environment is pretty good especially for a WFH set-up. Based on experience, people here are easy to get along with.

Cons

I don't think there are any downsides working here.

Peak Support Response

3y

Thank you for your feedback and for being a part of our team! We are so grateful for team members like you who contribute to making Peak Support an incredible place to be.

5.0

Mar 29, 2023

This company is Awesome! I love the management.

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Healthy environment and the management does not practice partiality.

Cons

None so far. I am fully satisfied.

Peak Support Response

3y

We are so grateful for team members like you who contribute to making Peak Support an incredible place to be. Thanks for being a part of our team!

Viewing 448 - 450 of 477 Reviews

Jobs at Peak Support

Workforce Capacity Planner | Philippines

Fort Bonifacio

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IT Asset Management Specialist | Philippines

Fort Bonifacio

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IT Service Desk Analyst | Philippines

Fort Bonifacio

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System Administrator | Philippines

Fort Bonifacio

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System Administrator | Philippines

Remote

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Peak Support

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PS Always Aiming for "WOW!"

A fun and great place to work

This company is Awesome! I love the management.

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