Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 38 reviews)); "Awesome people and work set" ((in 26 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Offers a competitive salary than other BPO companies" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (477 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews

5.0

Mar 24, 2023

PS the best!

Human resources

Recommend

CEO approval

Business Outlook

Pros

Good Salary. Kind and Understanding Managers. Permanent WFH set-up.

Cons

No negative thoughts for Peak Support.

Peak Support Response

3y

Thank you for the feedback, we appreciate you taking a moment to share your experience with Peak Support. We are thrilled to have you as part of the team and look forward to your continued success!

5.0

Mar 24, 2023

True Testament to Work-Life Balance!

Manager human resources

Recommend

CEO approval

Business Outlook

Pros

- The culture gives a warm and friendly vibe as reaching out directly to everyone can be done through direct messaging. Responses are received right away. Leaders are very supportive and team members are always willing to help out in every way they can. - Executives themselves understand how demanding the job but working remotely within the comforts of your home helps in maintaining a good balance of work and family.

Cons

- Being with the company for almost a year now and comparing it to my previous employers show the difference with the processes that serve as a guiding principle on how the business works. Peak Support is slowly but steadily is on the road to ensure that not only the stakeholders but mostly especially the employees themselves can thrive.

5.0

Mar 23, 2023

Healthy working environment

Associate

Recommend

CEO approval

Business Outlook

Pros

First is the permanent work-from-home setup and second is the environment of the company and the account. The company really take care of its employee and which is very rare nowadays especially to find a non-toxic environment at work.

Cons

Not really a downside but we're really hoping or looking forward to the salary increase.

Peak Support Response

3y

Thank you for your feedback and for being a part of the Peak Support team! We take feedback seriously as we consider changes and how we can ensure that Peak Support is a place our team members want to bel.

Viewing 451 - 453 of 477 Reviews

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Peak Support

Peak Support reviews

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PS the best!

True Testament to Work-Life Balance!

Healthy working environment

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