Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 38 reviews)); "Awesome people and work set" ((in 26 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Offers a competitive salary than other BPO companies" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews

5.0

Mar 23, 2023

Peak Support is a great place to work

Human resources coordinator

Recommend

CEO approval

Business Outlook

Pros

(1) Amazing culture (2) Permanent work-from-home

Cons

Benefits can be improved to keep up with the competitors.

Peak Support Response

3y

Thank you for your feedback and for being a part of our team! We consider all feedback and have recently rolled out a few new benefits that we are excited about such as birthday PTO and more. We are so grateful for team members like you who contribute to making Peak Support an incredible place to be.

4.0

Mar 23, 2023

Awesome work place!

Associate

Recommend

CEO approval

Business Outlook

Pros

permanent work from home, competitive salary and benefits, great work environment and culture

Cons

Communication can sometimes be challenging for various factors (internet issues,schedules, etc.)

Peak Support Response

3y

Thank you for taking the time to leave feedback and for being a part of our team! Feedback helps us improve and ensures that Peak Support is an incredible place to work.

5.0

Mar 23, 2023

Peak Support is AWESOME!

Hr generalist

Recommend

CEO approval

Business Outlook

Pros

Good working environment and compensation benefits

Cons

None that i could think of

Peak Support Response

3y

Thank you for your feedback and for being a part of our team! We are so grateful for team members like you who make Peak Support what it is.

Viewing 454 - 456 of 477 Reviews

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