Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 34 reviews)); "Awesome people and work set" ((in 28 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Offers a competitive salary than other BPO companies" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews

5.0

Mar 23, 2023

Great working place and enviroment

Associate

Recommend

CEO approval

Business Outlook

Pros

Doing a great job keeping us posted and involved with the company's plans and progress. The management and support team are all great. Love the culture, transparency, and giving out equal opportunity.

Cons

None at this time. Will come back if there are any.

Peak Support Response

3y

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support, we believe feedback is critical to continuous improvement. We are thrilled to have you as part of the team and look forward to your continued success!

5.0

Mar 23, 2023

Peak Support is a Great Place to Work!

Associate

Recommend

CEO approval

Business Outlook

Pros

Aside from the permanent work-from-home setup, Peak Support values its employees. Amazing core values make up our wonderful culture. The company is very transparent with its goals, and everyone is given an equal opportunity to grow. That said, I highly recommend Peak Support to my family and friends!

Cons

Even though the income associated with my project or account is a little modest, given the tasks I'm managing, I'm being fairly compensated. In addition, I'm excited about the company's ambitions for the future and its expansion.

Peak Support Response

3y

Thank you for your feedback and for being a part of the Peak Support team! We care a lot about the development of our team members and consistently offer promotions and opportunities for further career growth. We urge our team members to seek out these opportunities as they grow their career at Peak Support!

5.0

Mar 23, 2023

Peak Support Stays At It!

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

PS commits to its plans.

Cons

Almost 2 years here and have no cons to share.

Peak Support Response

3y

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support. We are thrilled to have you as part of the team and look forward to your continued success!

Viewing 457 - 459 of 477 Reviews

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Peak Support

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