Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 38 reviews)); "They are nice people to work with." ((in 27 reviews)); "Friendly and approachable seniors and management." ((in 25 reviews)); "Offers a competitive salary than other BPO companies" ((in 24 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews

5.0

Dec 1, 2022

Peak Passion! It is contagious here!

Team lead

Recommend

CEO approval

Business Outlook

Pros

Amazing culture! Work from home allows for an excellent work/life balance. Amazing leadership and tons of career growth opportunities.

Cons

No cons to speak of

Peak Support Response

3y

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support, we believe feedback is critical to continuous improvement.

5.0

Dec 1, 2022

I made the best decision to come to PEAK!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

WE are not numbers Culture Empowerment EVERYONE cares Competitive Pay Senior leadership involvement Coming from where I come from seeing Hannah and Jon's letter on BLM literally made me cry. It reassures me that I work with the right people with the right morals.

Cons

None that I have at this time

Peak Support Response

3y

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support, we believe feedback is critical to continuous improvement. We take all advice from our employees into consideration. Thank you!

5.0

Dec 1, 2022

Peak Support is the best !!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Support team is very awesome, great company great customers!

Cons

Having to work a weekend day

Peak Support Response

3y

Thank you, and we agree that our support team is pretty great as well as our customers! We appreciate your dedication and being there for our customers. Thank you for taking a moment to recognize and support our organization!

Viewing 64 - 66 of 477 Reviews

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Peak Support

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Peak Passion! It is contagious here!

I made the best decision to come to PEAK!

Peak Support is the best !!!

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