Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 36 reviews)); "Friendly and approachable seniors and management." ((in 27 reviews)); "They are nice people to work with." ((in 25 reviews)); "Good benefits" ((in 24 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

1.0

Oct 2, 2023

Not a Good Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can't get a job anywhere else.

Cons

Management is terrible. Expectations are unrealistic.

Peak Support Response

Thank you for taking the time to write a review. If you're comfortable sharing more specific feedback, would you mind emailing us at info@peaksupport.io? We always want to be improving and would love to learn more about the issues you had with management and the expectations. Thanks again for your feedback.

5.0

Sep 25, 2023

Great Place to Work

Payroll associate

Recommend

CEO approval

Business Outlook

Pros

Work environment is the best and even the Top Management. Approachable and supportive team members. 100%WFH, you can work anywhere as long as you have your laptop and internet.

Cons

Minimal opportunity to interact with team personally.

Peak Support Response

Thank you for taking the time to write a review! We are so glad you've found the work environment to be a good one and appreciate all your hard work. We are continually looking for opportunities to increase engagement amongst team members, so we appreciate that feedback as well.

5.0

Sep 24, 2023

Good

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Good. They pay so well

Cons

For me, PS is a great place to work with

Peak Support Response

Thank you for taking the time to write a review! We are so glad you've had an enjoyable experience working with Peak Support and appreciate all you do.

Viewing 268 - 270 of 481 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

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Customer Escalation Specialist | US

United States

View job