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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      975 reviews
      5.0
      Jul 25, 2023

      After a degree, many certifications, and 8 years teaching for the county public schools, I had to make a change.

      Case coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Percepta Core Values are taken seriously. Culture of service- We treat every touchpoint as an opportunity to make it easier for others. *OTHERS=coworkers, customers, everyone! Respect- We treat everyone with dignity and respect. Proactive- We act-- not react Teamwork- We promote effective teamwork and open communication. This job is all about relationships and growth. The people are amazing, and everyone sticks to our core values.

      Cons

      It can be chaotic because we have so much information changing and processes being fine tuned. These things happens sometimes hourly or daily. Having the flexibility to go with the flow and take constructive feedback and apply it are a must. That being said, remember that we have respect for everyone. It is not ever a 'yelled at' or 'talked down to' situation. It is normal conversation. It is positive. Our team works HARD together to exceed expectations and we all work together.

      avatar
      Percepta Response
      2y
      Wow, we're thrilled to read your amazing review! Thank you for sharing your experience at Percepta. Your journey with us has been nothing short of inspiring, and we're beyond grateful to have you on board. Thank you for being a part of the Percepta family, and here's to many more years of growth, teamwork, and amazing relationships!
      4.0
      Jul 21, 2023

      Great Place to Work

      Knowledge base content specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Management excels Opportunities to grow with the company

      Cons

      Some departments have a high turn over because it is not for everyone Customer Service is tough

      avatar
      Percepta Response
      2y
      Hey there, Knowledge Base Content Specialist extraordinaire! Thank you for leaving your experience with us! We're thrilled to have you with us for over 9 years! 🎉 It's amazing to see you thriving and growing along with us. Thanks for being part of the Percepta family!
      4.0
      Jul 21, 2023

      Good Company

      Friends and family support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Work. Best boss ever. Company is fair and kind. I went out of state for bereavement and the company paid me 5 days. Amazing.

      Cons

      Would like more money, though I know this is considered decent. lol

      avatar
      Percepta Response
      2y
      Thanks for the awesome review! 🎉 We're thrilled that you're enjoying the perks of remote work and have the "Best boss ever" – that's a real win! 😎 We strive to be fair, kind, and supportive to our Percepta family, especially during tough times like bereavement. 💙
      Viewing 298 - 300 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.