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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      975 reviews
      5.0
      Jul 20, 2023

      Percepta is THE BEST place to work!!!!

      Customer advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Percepta really cares about their employees and provides a comfortable, enjoyable atmosphere and lots of employee perks! The breakroom has more than ample fridge, microwaves, seating and wonderful, state of the art coffee machines with a wide variety of tea and coffee that are FREE!!!

      Cons

      I have been hear a long time and cannot think of any cons.

      5.0
      Jul 20, 2023

      Very dedicated team at all levels

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The most impressive thing about Percepta is the level of sincere dedication I've observed across the global teams, at all levels of the organization - from ELT to frontline managers and advocates. It is rare in this industry to have the average tenure that Percepta has but people seem to stay around here longer than I would expect - that says a lot about the culture and people's optimism about the future.

      Cons

      All companies have challenges and the unique structure of Percepta gives it unique ones even within the CX industry. They require creativity and long-term strategic thinking to grow and build upon. This type of growth and change can feel painfully slow compared with the need so perseverance and commitment is required at all levels!

      avatar
      Percepta Response
      2y
      Thanks for sharing your thoughts about Percepta! We couldn't agree more with your fantastic observations! At Percepta, dedication runs deep, and it's incredible to witness the passion and commitment across all levels of the organization. Keep shining and being a rockstar in what you do! The future looks brighter than ever, and we're thrilled to have you as part of the Percepta family. 💙
      4.0
      Jul 20, 2023

      Amazing Place to work just be prepared.

      Digital engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a whole Percepta is an amazing place to work. Amazing benefits, very accommodating management even if your position is contract based for another company such as mine. Very decent time off and sick time. Ton of training however it can vary depending on where you work for in the Percepta umbrella. Amazing room to grow if you enjoy working here. And given many internal postings to accelerate your career even with basic schooling

      Cons

      Dependent on where you work in Percepta it may vary. Very strict policies in terms of Equipment. It can be a love hate relationship if where your contracted or tempt you may have some FOMO. But the transition to a fulltime employee there is a better possibility. Benefits introduction process is still incredibly confusing and even though it is a almost all day training no resources to go back to view it. Emailing HR is easy but there should be a PDF for all to access.

      avatar
      Percepta Response
      2y
      Thanks a ton for sharing your positive experience at Percepta! We're thrilled to hear that you find our workplace amazing, with great benefits and supportive management. Your advice to management is valuable to us, and we'll definitely take it into account as we continue to grow and refine our workplace. We want all our employees to feel at home and have the freedom to speak up and be heard.
      Viewing 301 - 303 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.