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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      975 reviews
      5.0
      Jul 20, 2023

      Best company I have ever worked with

      Outbound sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, including fringe benefits that ensured that even at my lowest point I always had food to eat.

      Cons

      Getting up early mornings (personal reason)

      avatar
      Percepta Response
      2y
      Wow, we can't stop smiling after reading your fantastic review! It's amazing to hear that you think Percepta is the best company you've ever worked with. We take great pride in offering our employees great benefits, including the occasional surprise treat, to keep those energy levels up! 😉 Thank you for being an essential part of our Percepta family! We're looking forward to many more amazing moments together!
      1.0
      Jul 19, 2023

      Don’t Do It

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was the only decent thing about it

      Cons

      Training is not correctly structured, managers are nitpicky as to who they want to support, training has nothing to do with the actual types of calls you’ll be getting. Once you’re on the floor, if you get stuck on a questions, you’ll have to reach out in a Teams chat, to which you won’t get a reply for 20-30 minutes, so you’ll have to tell the customer to call back.

      avatar
      Percepta Response
      2y
      We're sorry to hear that your experience at Percepta didn't meet your expectations. Our goal is to provide a positive and productive work environment for all of our employees. We'd like to learn more about your situation so we can help improve the employee experience. If you would like to discuss this further, please don't hesitate to contact percepta.hr@percepta.com. We wish you the best in your future endeavors.
      5.0
      Jul 19, 2023

      The best paying job I have ever had! The best training I have ever had as well.

      Lincoln way concierge mobile app specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They prepare you for your job thoroughly. I always has issues with supervisors/managers not taking time to really help me do my job well. They just throw you in and customers are angry because you hardly know what you're talking about while trying to assist them. They pay you a salary that makes you want to come to work. They provide events and incentives that make it fun to be at work :) I can go on!

      Cons

      I wish that other jobs did this. This job is a rare find and would be very difficult to replace in this job market if I should ever have no choice but to leave somewhere else.

      avatar
      Percepta Response
      2y
      Wow, thank you so much for your awesome review! We're thrilled to hear that you're having a blast here at Percepta. It's fantastic to know that you've received the best training and the best pay ever - we believe investing in our employees is the key to success! Thank you for your encouragement and support. We'll keep pushing to be the best workplace out there to ensure you our your amazing colleagues never want to leave us!
      Viewing 304 - 306 of 975 Reviews
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.