Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 74 reviews)); "Work from home on company provided equipment is amazing!" ((in 70 reviews)); "The benefits are great." ((in 40 reviews)); "The people you work with are great and friendly" ((in 35 reviews)); "Great team and good to work" ((in 30 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Horrible Training and Onboarding Process" ((in 34 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 14 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 12 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 12 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(977 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

3.0

Sep 28, 2024

Work From Home

Technical service representative

Recommend

CEO approval

Business Outlook

Pros

You get to work from home

Cons

The pay is terrible, and promotions are based on who the managers like the most.

Percepta Response

1y

It sounds like you appreciated the opportunity to work from home during your time as a Technical Service Representative at Percepta. Remote work can be a great benefit, offering flexibility and convenience. Thanks for sharing your experience—others will find it helpful when considering similar roles!

5.0

Sep 22, 2024

Good Starter job in the field

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

The position is fully remote, great company culture!

Cons

Pay is low for the market, benefits aren’t the greatest.

Percepta Response

1y

It sounds like your experience as an Instructional Designer at Percepta had its positives, especially with the fully remote work setup and a great company culture. Thanks for sharing your perspective—it’s valuable for others in the field!

1.0

Sep 16, 2024

Run

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

If you want something temporary while you find a company that’s actually the right fit for you, then this is a great place

Cons

They overwork and shut out the people that actually do their job. Their turnover rate is so high and the ones they try to replace the good employees with end up getting fired or quitting shortly after for the terrible pay and environment.

Percepta Response

1y

Thank you for taking the time to share your feedback. We appreciate your dedication and long-term service with the company. We’re committed to providing a supportive work environment and value constructive feedback to help us improve. We would like to learn more about your concerns and experiences so that we can address them directly. Please reach out to us at percepta.hr@percepta or connect with your local People Innovation representative to discuss this further. Your insights are important, and we are dedicated to creating a positive and inclusive workplace for all.

Viewing 304 - 306 of 977 Reviews

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Jobs at Percepta

Customer Service Case Manager

Tier I Volvo Frontline Support Representative

Concierge Customer Service Representative

Customer Care Representative

Customer Care Representative II

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Work From Home

Good Starter job in the field

Run

Top companies for "Compensation and Benefits" near you

Jobs at Percepta