Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 74 reviews)); "Love being able to work from home and not have the stress of travelling through Houston traffic!" ((in 65 reviews)); "The people you work with are great and friendly" ((in 39 reviews)); "Benefits are good and explained well during training" ((in 37 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 28 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "supervisors are overworked." ((in 13 reviews)); "No bonuses" ((in 11 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Pay could be better and more time off" ((in 8 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (975 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

5.0

Jul 17, 2023

This is the best job ever , the people are amazing especially our manger Brain and all our TLs are amazing

Marketing consultant

Recommend

CEO approval

Business Outlook

Pros

the people are one , we are a family not just co workers. The pay is great and the job itself is super easy

Cons

no cons , Percepta is the best place to start your career

Percepta Response

2y

Thanks a million for the stellar review! We're over the moon to hear that you consider Percepta the best job ever! It's true—we're not just co-workers— we're family! 💙 Rest assured, we'll keep up the greatness and continue to be amazing, just like you said! If there's anything you ever need, don't hesitate to reach out.

5.0

Jul 17, 2023

Why Percepta?

Training assistant

Recommend

CEO approval

Business Outlook

Pros

Percepta is not just a workplace, it's a home and a family.

Cons

An ever growing and ever-changing place always has its cons but nothing that you cannot overcome.

Percepta Response

2y

Thank you so much for your awesome review! We're thrilled to hear that you consider Percepta not just a workplace but a home and a family. It's fantastic to know that you've been with us for over nine years, contributing to our success and being part of the Percepta family. If there's anything you'd like to share or suggest, don't hesitate to reach out. We're always here to listen and improve.

5.0

Jul 17, 2023

Great Place to work

Business operations manager

Recommend

CEO approval

Business Outlook

Pros

A busy and fun place to work. If you want to progress there are lots of opportunities to do so. Great perks

Cons

Cant think of any at the moment

Percepta Response

2y

Wow, more than 20 years at Percepta?! We're thrilled to have you on board for such a fantastic journey! Your advice to management is gold! We promise to keep our ears open and embrace new ideas to make Percepta an even better place to thrive and succeed. Thank you for being an essential part of our Percepta family! Here's to many more years of shared success and fun!

Viewing 319 - 321 of 975 Reviews

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Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

This is the best job ever , the people are amazing especially our manger Brain and all our TLs are amazing

Why Percepta?

Great Place to work

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Jobs at Percepta