Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Percepta?

65% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 75 reviews)); "Flexible schedules, PTO, Work from home" ((in 70 reviews)); "The benefits are great." ((in 49 reviews)); "The people you work with are great and friendly" ((in 35 reviews)); "percepta provides great training to help you be prepared for the job your hired for" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 44 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 16 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 13 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 12 reviews)); "No bonuses" ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

65% would recommend to a friend

(977 total reviews)

Thomas Monaghan

45% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

5.0

Jun 17, 2024

great

Cxs customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

great working environment, been working there for the last 2y

Cons

i didn't notice any negative action

Percepta Response

2y

Thank you for your feedback! We are thrilled to hear that you have been enjoying your time at Percepta and appreciate the positive working environment. It's great to know that you haven't noticed any negative aspects during your tenure. We strive to maintain a supportive and engaging workplace for all our employees. If you ever have any suggestions or need assistance in the future, please feel free to reach out. We're always here to listen and support our team.

4.0

Jun 17, 2024

work enviorment

Powertrain specialist

Recommend

CEO approval

Business Outlook

Pros

room for progression, management is great, you learn a lot about cars,

Cons

I think compensation could be higher

5.0

Jun 17, 2024

Great place to work

Customer user support specialist

Recommend

CEO approval

Business Outlook

Pros

Lovely managers, lovely colleagues, great benefits, well structured.

Cons

None at this present moment.

Percepta Response

2y

Thank you very much for your positive feedback! We are delighted to hear that you are having a great experience at Percepta and that you appreciate our managers, colleagues, benefits, and structure. It's always rewarding to receive feedback like yours, as it motivates us to continue providing a pleasant and efficient work environment for all our employees. If you have any suggestions or needs in the future, please don't hesitate to reach out to us. We are always open to hearing from our employees to keep improving.

Viewing 334 - 336 of 977 Reviews

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Customer Care Representative I Marketing

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Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

great

work enviorment

Great place to work

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