Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 76 reviews)); "Being able to work from home is great." ((in 67 reviews)); "Benefits are good and explained well during training" ((in 44 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 31 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "No bonuses" ((in 9 reviews)); "Pay could be better and more time off" ((in 7 reviews)); "Disorganization and poor communication" ((in 6 reviews)); "And there was a ton of favoritism and nepotism." ((in 6 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

975 reviews

1.0

Mar 17, 2023

Awful training

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pay is ok. $17.50hr. some of the people are cool

Cons

They don't train well.. trainer showed frustration towards trainees. Did not explain in detail what needed to be done and when production started not one person to help with questions.

Percepta Response

3y

We are sorry to hear that your experience at Percepta did not meet your expectations. Our goal is to provide a positive and productive work environment for all of our employees. We'd like to learn more about your situation so we can help improve the employee experience. If you would like to discuss this further, please don't hesitate to contact percepta.hr@percepta.com. We wish you the best in your future endeavors.

3.0

Mar 17, 2023

Management is not reliable

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, remote, coworkers that make it bearable and remote

Cons

Management, their business practices and lack of communication and empathy to their employees

Percepta Response

3y

Thank you for leaving your review and sharing your experience. We are happy to hear your experience has been a great one overall, and we appreciate everything you do to make Percepta a successful organization. Keep up the excellent work!

5.0

Mar 17, 2023

Job Description

Tier 1 customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great colleagues. Work is made easier. Less hassle.

Cons

Not for the weak hearts

Percepta Response

3y

Thank you for leaving an incredible review! We work hard to create a fun and collaborative working atmosphere at Percepta. If you have any suggestions on how to make the employee or customer experience better, please email percepta.hr@percepta.com. Thank you for all you do!

Viewing 358 - 360 of 975 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Care Representative I Marketing

Electric Vehicle Customer Experience Specialist

Customer Care Representative

Customer Service Representative

Customer Care Representative

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Awful training

Management is not reliable

Job Description

Top companies for "Compensation and Benefits" near you

Jobs at Percepta

Percepta reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Percepta reviews FAQs

Jobs at Percepta