Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

973 reviews
5.0
Apr 7, 2017
Recommend
CEO approval
Business Outlook

Pros

The opportunity to learn, grow, contribute and provide service to our employees, customers, and clients!

Cons

Haven't had any adverse experiences yet!

avatar
Percepta Response
9y
Thank you for taking the time to share your experiences. It's great to hear from you, and we are glad that you have joined the organization! All the best.
1.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

There were some employee appreciation initiatives that i haven't seen elsewhere, like quarterly parties, holiday decorating contests... Their training is also really great- you step into the job prepared. Despite the cons, there are friendly people if you know how to be outgoing. It was a good job for having just graduated from college and getting some experience, but not a place I could see someone with real ambition staying at for very long.

Cons

There is absolutely no way to advance at this place unless you never ever take a day off or a sick day, bend over backwards and kiss up to every manager that crosses your path. You need to be friends with the right people to be successful here, otherwise you're just another cog in a machine that doesn't care who you are.

avatar
Percepta Response
9y
Good afternoon. Although we would love for every review to be positive, realistically, we are aware that is not possible. Furthermore, these types of reviews allow us to research and investigate, so that we can work to grow and improve things that are within our control. Please allow us to preface our response by thanking you for utilizing Glassdoor to share your perspectives. We appreciate hearing from you. I respectfully disagree with your comment regarding using your PTO. A big part of our culture is encouraging employees to work towards striking some type of balance between work and personal life. We are all well aware of the challenges with balancing so many responsibilities in life, and to be transparent, it's something everyone struggles with to some degree. We do offer an Employee Assistance Plan (free to all employees) to help with these types of stressors. Additionally, I would like to politely address the remark regarding the night shifts. To be fair and objective, we make all shift decisions based on work performance. At consistent points throughout the year, the leadership team reviews performance metrics, and the employees that have the strongest work performance get the first selection of shift preference. This is an objective mechanism for rewarding employees solely on work performance, while also giving all employees feedback on what they can do to have more favorable shift selection opportunities in the future. The comments in your last sentence are concerning, as we work very diligently to create a culture of teamwork and collaboration. We must work together to be successful- no one can make the organization successful by themselves. Having said all of this, thank you again for sharing your perspective and connecting with us. We wish you all the best going forward. Take care.
3.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

friendly environment, employees of all ages and experiences

Cons

not enough training, ongoing training, pay not equal to work and no bonuses etc, not much resources available to use for helping customers

Viewing 880 - 882 of 973 Reviews

Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.