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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      975 reviews
      2.0
      Apr 9, 2024

      Okay job if you want to be cussed out everyday

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home job but is switching to in office

      Cons

      Horrible supervisor and client base

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback about your experience working at Percepta. We take all feedback seriously and use it as an opportunity to improve our workplace environment and practices. We're sorry to hear that your experience was not as positive as we would have hoped. Providing a supportive and respectful work environment is a top priority for us. Additionally, we recognize the challenges that can arise when transitioning from a work-from-home setup to an in-office environment. We are committed to ensuring a smooth transition and providing our employees with the resources and support they need to succeed in this new setting. Thank you again for sharing your thoughts with us. If you have any further feedback or suggestions, please don't hesitate to reach out. We value your input and are committed to continuously improving our workplace.
      3.0
      Apr 6, 2024

      Better than some jobs

      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's just a job, you get an okay amount of time off

      Cons

      The office has roaches and no security but the want employees on site

      avatar
      Percepta Response
      2y
      Thank you for sharing your thoughts on your experience at Percepta. We appreciate your candid feedback. We're pleased to hear that you find some positives in your role, such as having adequate time off. We value your input as it helps us identify areas for improvement. If you have any further suggestions or concerns, please don't hesitate to contact percepta.hr@percepta.com.
      2.0
      Apr 5, 2024

      Not all bad

      Service performance zone manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promotes from within, culture of growth (mostly), positive work culture, lower paying positions make more on average than elsewhere.

      Cons

      The company handles promotions based on favoritism, the higher paying positions are often gate kept for the friends of senior management, promotions are not based on merit but tenure and cronyism, there is never a transparent answer to higher level positions and their requirements for hiring. If you are content making under $20 an hour this is a great place to work but otherwise office politics force you to stay in your place.

      avatar
      Percepta Response
      2y
      We greatly value your thoughtful reflections on your time at Percepta. Your kind words regarding our culture of promoting from within, the abundance of growth opportunities, and the consistently positive work environment are truly appreciated. Thank you for your dedication and continued contributions to Percepta these past 5+ years. Your feedback helps us identify areas for improvement and reinforces our commitment to creating a positive and inclusive workplace culture. Should you have further suggestions or insights, please don't hesitate to contact us at percepta.hr@percepta.com.
      Viewing 130 - 132 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.