Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Customer Service Manager (13) , Instructional Designer (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 64 reviews)); "Being able to work from home is great." ((in 60 reviews)); "Good benefits and paid holidays" ((in 45 reviews)); "The people you work with are great and friendly" ((in 33 reviews)); "Great team and good to work" ((in 26 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Horrible Training and Onboarding Process" ((in 37 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "No bonuses" ((in 10 reviews)); "that only want you to be miserable and quit so that they do not have to pay severance or get unemployment filed upon them, extremely cliquey and favoritism was rampant." ((in 10 reviews)); "Disorganization and poor communication" ((in 7 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(974 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

974 reviews

1.0

Jul 16, 2024

Remote Work

Digital engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Working remote is a plus

Cons

Micro management, lay offs and bad pay

Percepta Response

1y

Thank you for your review. We're pleased to hear you appreciate the remote work flexibility. We're sorry to learn about your concerns and would like to learn more about your experience. At Percepta, we are always striving to improve the employee experience. Please reach out to hr@percepta.com to discuss your feedback further.

4.0

Jul 12, 2024

Call Center

Outbound sales

Recommend

CEO approval

Business Outlook

Pros

Good pay & weekday schedule.

Cons

Not a lot of training.

Percepta Response

1y

Thank you for sharing your experience working at Percepta in an outbound sales role. We're pleased to hear that you appreciated the good pay and weekday schedule. We also appreciate your feedback on the training provided. Continuous improvement is important to us, and your comments will help us enhance our training programs to better support our employees. Thank you for your valuable input and for your time with Percepta.

5.0

Jul 12, 2024

Girls k

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Money is the bare min

Cons

Time management no time for anything

Percepta Response

1y

Thank you for sharing your experience working at Percepta as a part-time Customer Service Representative. We appreciate your feedback and are glad to hear your perspective. If you could reach out to our People Innovation team so we can learn more about your experience, please email percepta.hr@percepta.com.

Viewing 166 - 168 of 974 Reviews

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Customer Service Representative

Bilingual Spanish Customer Service Representative

Concierge Customer Service Representative

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Customer Care Representative I Marketing

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Remote Work

Call Center

Girls k

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