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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      975 reviews
      1.0
      Mar 11, 2024

      just don't

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I don't have any pros other than I liked my direct supervisor

      Cons

      Percepta appears like a company that cares about their employees but they don't. they don't pay a living wage. Instead of paying you they will suck you in with "perci points". its a joke.

      avatar
      Percepta Response
      2y
      Thank you for sharing your feedback with us. We want to clarify that we take fair compensation seriously and strive to ensure that our salaries are competitive within the industry. Additionally, our rewards program, Perci Perks, is designed to provide additional benefits to our employees beyond their regular compensation. Your feedback is valuable to us, and we appreciate the opportunity to address any misunderstandings. We're committed to continuously improving and ensuring that all our employees feel valued and fairly compensated. If you have any further concerns or suggestions, please don't hesitate to reach out.
      1.0
      Mar 10, 2024

      A real Victorian Factory

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      2000$ discount on a Ford car after 6months of employment, nothing else.

      Cons

      Beware of this employer, they will spit you out like an old chewing gum. Unjustified criticism just because they don't like your face is common. They will violate your rights and laugh at your face. This company is a joke ! IT system is obsolete, absolutely no security measures to prevent the employees from failure ! Of course managers knows about that, that's why they keep their jobs, to constantly police you. They will suck all your juices and spit you out ! Don't waist your time there ! Run away !

      avatar
      Percepta Response
      2y
      Thank you for sharing your insights about your experience at Percepta. We appreciate your perspective, as it helps us to continually improve and evolve as an organization committed to excellence. While we regret to hear that your time with us did not meet your expectations, we want to assure you that we take all feedback seriously and are committed to addressing any areas of concern. At Percepta, we strive to foster a culture of service, teamwork, and mutual respect among our employees. We believe in the value of collaboration and support, and we continuously work to provide a positive and inclusive work environment for all team members. Thank you for your time at Percepta and we wish you the best in your future endeavors.
      4.0
      Mar 6, 2024

      Contract Call Center

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stepped up their pay for their phone analyst. Maybe different based on the program you are under less for other departments.

      Cons

      Health insurance is the normal deductible that has to be met before insurance pays 80% you pay 20%. Increase in how much comes out of your check. In addition, if anyone 18 or older smokes in your household you have to pay an additional $100. To have this removed you have to go through nicotine testing.

      Viewing 223 - 225 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.