Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 76 reviews)); "Good training, 3 days work from home" ((in 64 reviews)); "Benefits are good and explained well during training" ((in 47 reviews)); "The people you work with are great and friendly" ((in 37 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 30 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 47 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "supervisors are overworked." ((in 14 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 11 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

1.0

Feb 17, 2024

Not Worth It!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only good thing is that the job was fully remote.

Cons

DO NOT WORK HERE! They are not a good company!

Percepta Response

2y

We're sorry to hear about your dissatisfaction with your experience at Percepta. We take feedback seriously and are committed to creating a positive work environment for all employees. If you have specific concerns or suggestions for improvement, we encourage you to reach out to HR or your manager so we can address them effectively. Your feedback is important to us, and we want to ensure that all employees feel valued and supported.

3.0

Feb 14, 2024

Overall review. Not a bad place to work but still needs some organizational skills.

Sales & performance zone manager

Recommend

CEO approval

Business Outlook

Pros

Office was always very clean. The people that you work with are very pleasant. Team members are mostly willing to assist new team members.

Cons

The job is always evolving and the direction was not always clear. You could be given one vision by your Percepta team manager and also given another directive by the contracting manager. There were several times where the feeling was you were working harder and not smarter to acheive the same end result.

Percepta Response

2y

Thank you for sharing your insights and dedication to Percepta over the past nine years. We're glad to hear that you find the office environment clean and your colleagues pleasant. Your feedback regarding organizational clarity is noted, and we're committed to improving communication and alignment across teams. We appreciate your ongoing commitment to excellence and welcome any further suggestions you may have.

1.0

Feb 14, 2024

Recommend

CEO approval

Business Outlook

Pros

Decent enough pay until you find another position

Cons

Toxic work environment, clique mentality

Percepta Response

2y

Thank you for sharing your thoughts with us. We're sorry to hear that your experience at Percepta wasn't as positive as we strive for it to be. We appreciate your acknowledgment of the decent pay during your time with us. If there are any specific areas where you feel we could improve, please feel free to share them with us. We value your feedback and wish you the best in your future endeavors.

Viewing 232 - 234 of 975 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Care Representative I Marketing

Electric Vehicle Customer Experience Specialist

Customer Care Representative

Bilingual French Customer Service Representative

Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not Worth It!

Overall review. Not a bad place to work but still needs some organizational skills.

Not Recommended

Top companies for "Compensation and Benefits" near you

Jobs at Percepta