PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)
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Guillaume Castel

98% approve of CEO

93% positive business outlook

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

288 reviews
5.0
Jul 30, 2023

Company you can grow with

Recommend
CEO approval
Business Outlook

Pros

The ability to work remotely has been a game changer. This really helps with the work/home balance. A management team that cares about your development and will provide the necessary tools to get where you want to be. Multiple opportunities for growth, once experienced in the support center you have the ability to go just about anywhere within the company. Recent pay increases really drive home the appreciation for the support team.

Cons

The platform can be very tricky to learn and navigate at first.

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PerfectServe Response
2y
Thank you for the feedback. -PerfectServe PeopleOps Team
5.0
Jul 29, 2023

Rewarding work!

Recommend
CEO approval
Business Outlook

Pros

If you’re looking for a company that has a positive energy, PerfectServe is the place for you! The leadership team values their employees, as evidenced by the diversity of our culture and the attention to our values. The work is challenging enough to keep you motivated. Working from home is a plus! Our leadership team works well together to achieve our goals, and we are led by a strong and capable leader who cares about his team. I wouldn’t want to work anywhere else!

Cons

The platform can be challenging for new employees but once you learn it, the rewards are great!

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PerfectServe Response
2y
Thank you so much for your feedback. We agree with your platform feedback. We help our customers solve complex clinical communication workflows. As a result, our platform can be complex. We are working hard to continue to improve our onboarding and product training programs to improve the experience of our new hires. -PerfectServe PeopleOps Team
5.0
Jul 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Working at PerfectServe was a truly enriching experience that allowed me to grow both personally and professionally. Here are some of the highlights that made this journey remarkable: Innovative Work Environment: PerfectServe fosters a culture of innovation, encouraging employees to think outside the box and come up with creative solutions to real-world problems. It was refreshing to be part of a team that constantly challenged the status quo and sought better ways to serve our customers. Talented and Supportive Team: The R&D team at PerfectServe is filled with brilliant minds who are not only experts in their respective fields but also incredibly supportive and collaborative. The camaraderie among team members made the workplace feel like a second home. Opportunities for Growth: The company places a strong emphasis on employee development, offering various learning and training opportunities. I was able to attend workshops and conferences that helped me stay updated with the latest industry trends and technologies. Meaningful Projects: As a software development engineer, I had the privilege of working on projects that had a direct impact on healthcare communication. Knowing that our efforts were improving patient care and saving lives made every day at work more meaningful. Work-Life Balance: PerfectServe values work-life balance, and I always appreciated the flexibility and understanding from management when it came to personal commitments.

Cons

While my experience at PerfectServe was overwhelmingly positive, it's essential to highlight areas where improvements can be made: Communication between Departments: Occasionally, there were communication gaps between different departments, which sometimes led to delays in project timelines. Streamlining interdepartmental communication could further improve the efficiency of project execution. Benefits Package: While the overall benefits package was satisfactory, it could be enhanced to include more wellness programs and additional perks to further support employee well-being.

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PerfectServe Response
2y
Thank you so much for taking the time to share such thoughtful feedback. We agree with all of it, and are working hard to address the opportunities you call out, especially the one regarding cross-department collaboration. This continues to be a focus area for the company. -PerfectServe PeopleOps Team
Viewing 82 - 84 of 288 Reviews

Glassdoor has 293 PerfectServe reviews submitted anonymously by PerfectServe employees. Read employee reviews and ratings on Glassdoor to decide if PerfectServe is right for you.