Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at PerfectServe?

92% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 25 reviews)); "The culture I believed at this time was great." ((in 24 reviews)); "Pay is good" ((in 13 reviews)); "Great work life balance" ((in 13 reviews)); "collaborative environment, work from home" ((in 11 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 11 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 4 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.3

92% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (288 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

288 reviews

4.0

Jan 4, 2016

Growing Pains

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Atmosphere, Co-Workers, Culture, advancement opportunities, Company Values, not just a number.

Cons

They're in the process of going from a small, 'seat of the pants' style help/call center to being a larger more structured one. There are still a few people who have been here from the start, so there's still a lot of "Things were better when", but Management is doing all that it can to walk the fine line between keeping the old-timers happy and making changes that need to take place to allow the help center and the company to grow.

3.0

Sep 29, 2015

Okay.

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Solid pay. Good benefits. Job is not that difficult. Nice work/life balance. Good experience.

Cons

No room for growth opportunities. Senior level management does not know much of what's going on with consultants. Many physicians will hate dealing with you.

5.0

Aug 17, 2015

Great Culture/Growing Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Having worked with PerfectServe over the past couple of years has enabled me to see where they are going/growing as a company. They strive to promote employees who excel in their role and foster professional growth. They are picky in their hiring...and it's for a reason, they truly invest a lot into their employees. If you are looking for a stagnant position, this company is not for you. It's a "start-up" mindset with an established company.

Cons

Cannot really think of any. PerfectServe was just one of my clients initially, and after coming on board full time, I have no complaints. Management has been very open to my suggestions and understanding of hurdles that need/needed to be overcome.

Viewing 121 - 123 of 288 Reviews

Jobs at PerfectServe

Manager, Project Management Office - US Remote

Support Center Shift Supervisor - US Remote

Sales Operations Manager - US Remote

Manager, Project Management Office - US Remote

Lifecycle Manager - US Remote

PerfectServe

PerfectServe reviews

Company ratings over time

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Reviews by job title

Growing Pains

Okay.

Great Culture/Growing Company

Jobs at PerfectServe

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