Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at PerfectServe?

92% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 22 reviews)); "The culture I believed at this time was great." ((in 22 reviews)); "Great work life balance" ((in 13 reviews)); "collaborative environment, work from home" ((in 12 reviews)); "If you are needed you get flexibility and decent pay." ((in 11 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 11 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 5 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.3

92% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (288 reviews)

Ratings by demographic groups

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PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

288 reviews

4.0

Aug 7, 2013

Great culture doing something meaningful in a company that appreciates performance

Hospital implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Small, productive culture. I really enjoyed my time with PerfectServe. You'll learn a lot and contribute to a meaningful product. Coworkers are smart and generally quite driven. Because it's a smaller organization the politics are minimal compared to other places I've worked.

Cons

PerfectServe can take over if you let it -- you'll work longer hours than expected and clients can be quite demanding, but that's true of any business.

5.0

Jun 16, 2026

A meaningful career for anyone who wants their work to save lives.

Senior customer success advisor

Recommend

CEO approval

Business Outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

PerfectServe Response

4d

This is an incredibly thoughtful review! Thanks so much for taking the time to write it, and thanks a million times over for your many contributions to the company and the customers we serve. Feedback duly noted about leadership communication—it's one of the areas we're always focused on, and it never hurts to find ways to be better.

3.0

Jun 15, 2026

Training provided, but pay is low

It support specialist

Recommend

CEO approval

Business Outlook

Pros

they provide training for the role

Cons

the pay is low for the role

PerfectServe Response

4d

Hi there! Thanks for your review. Our support roles are INCREDIBLY important to the business. This is often one of the most frequent touch points for customers, so the training you mention is a process that we refine and invest in consistently. We want everyone on our support staff to be fully equipped to provide the best service possible to any customer who calls us. We also regularly review compensation to make sure it's competitive with the broader market, and we know we wouldn't be able to sustain this support function if compensation were misaligned. We'll continue to make this one of our priorities for this area of the business. Thanks again, both for your review and for your efforts with the support team!

Viewing 124 - 126 of 288 Reviews

Jobs at PerfectServe

Manager, Project Management Office - US Remote

Support Center Shift Supervisor - US Remote

Implementation Consultant I - US Remote

Software Engineer - US Remote

Lifecycle Manager - US Remote

PerfectServe

PerfectServe reviews

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Great culture doing something meaningful in a company that appreciates performance

A meaningful career for anyone who wants their work to save lives.

Training provided, but pay is low

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