Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 24 reviews)); "The culture I believed at this time was great." ((in 24 reviews)); "Great work life balance" ((in 14 reviews)); "collaborative environment, work from home" ((in 13 reviews)); "Pay is good" ((in 12 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 12 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 4 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

1.0

Mar 23, 2022

Rudderless

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people that you get to work with are incredibly smart and dedicated to helping you.

Cons

Leadership team is non existent. No more HR leader. Important job vacancies have not been filled. No work life balance.

PerfectServe Response

4y

Thanks so much for this candid feedback. The only way we can get better is if people are honest about their experiences, so your words are not taken lightly. Our People Operations team has undergone some change recently, but we're happy to report that, under our COO Jeff Brown's guidance, long-time PerfectServe team member Crystal Evans has been elevated to head of our of People Operations team. Both Jeff and Crystal have been with us for more than 10 years, so each has an intimate understanding of where we came from, where we want to go, and the kind of talent and work environment that are necessary to facilitate these ambitious goals. Equipping our teams with the personnel they need to thrive will remain a fixture at the top of PerfectServe's priority list. Again, we thank you for your willingness to share this feedback with us. Thanks for all the time you've dedicated to making PerfectServe a better place to work.

5.0

Mar 23, 2022

Great Place to Grow in a Career

Digital marketing manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and fair salary. Work-life balance. My peers respect PTO. Encouraging willingness to collaborate across teams and help one another out. Ability to grow in your skillset and learn new things on the job. Mission: to accelerate speed to care by getting the right message to the right person at the right time. I can get behind this guiding principle, as it helps physicians, nurses, medical staff, and patients improve and change lives.

Cons

Working remote is challenging for being a people person, but it's quite doable. Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes.

PerfectServe Response

4y

We truly appreciate you taking the time to provide such detailed feedback and love that you can see growth potential with us! Thank you for sharing!

5.0

Mar 21, 2022

Excellence is in the details

Corporate recruiter

Recommend

CEO approval

Business Outlook

Pros

PerfectServe does an incredible job making the hiring and onboarding process smooth, without compromising excellence or intentionality. Being a primarily remote workforce, there is great attention to detail in making sure every new-hire is set up for success within the organization.

Cons

No cons at this time. PerfectServe continues to grow, develop, and pursue excellence, daily.

PerfectServe Response

4y

Thank you for sharing your feedback on our onboarding process, we have worked on improving this for all parties and are happy to see such positive results!

Viewing 139 - 141 of 288 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

Lifecycle Manager - US Remote

Manager, Project Management Office - US Remote

PerfectServe

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Rudderless

Great Place to Grow in a Career

Excellence is in the details

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