PerfectServe reviews

4.3

92% would recommend to a friend

(288 total reviews)
avatar

Guillaume Castel

98% approve of CEO

93% positive business outlook

PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

288 reviews
3.0
Sep 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work, equipment and onboarding

Cons

micro management, no clear communication from top down management

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PerfectServe Response
2y
Hi there, Thanks for being part of the team and taking time to leave a review! We love engaged employees who want to help us make PerfectServe the best organization possible. We can't overstate how important your role is to the company. We've built the BDR function up over the past five years or so, and the work you all do to open up new opportunities has really transformed our sales operations for the better. It's definitely more of a high-touch role, but we've learned that success in this arena is the product of setting targets and sticking to them closely, which requires more consistent monitoring. We've got an experienced group of leaders who oversee the BDR team, and much of their remit involves being close mentors to folks like you who are having important conversations with prospects every day. If you ever have questions, we encourage you to chat with your leader(s) to get a better sense of what's happening and how the team operates. The importance of clear communication has been underscored many, many times since the start of the pandemic and our shift to remote-first work. The exact structure depends on the team, but across PerfectServe, most people can expect regular (perhaps weekly) one-on-one meetings with their supervisor, semi-regular (maybe once or twice a month) team and department meetings, and once-a-month all hands meetings for the entire company. The goal is to keep regular lines of communication open, whether they're between you and your supervisor, you and your team, or the PerfectServe leadership team and all of our employees. We can only succeed when everybody understands where we're at, what's important, and where we're headed, and that's why we've built so many information-sharing touch points into our regular operations. To echo what was said earlier, if ever you find yourself unclear about priorities or any other aspect of your job, your supervisor will be more than happy to chat to see how we can fill the gaps. Having questions is never a bad thing! Thanks again for all of the contributions you've made in your time at PerfectServe. - Jeff Brown, COO
4.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Unique product offerings for one vendor

Cons

Some long time employees left which is hard

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PerfectServe Response
2y
Thank you for taking the time to submit this review. -PerfectServe PeopleOps Team
5.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

PerfectServe has so many things to be listed here as a "pro". To start: The team - As a whole, incredible. It's been a long time since I worked for an organization with such passionate and dedicated people. Everyone within the org is truly dedicated to the advancement of our clients ability to serve its patients and produce positive healthcare outcomes. Leadership - Far more often than is acceptable, companies have leaders that are not focused on their employees, work life balance and the right things that drive results. At PerfectServe, the leadership team is doing exactly what they should to maintain a proper and safe work environment. The level of collaboration is second to none, with leaders leaning on employees at all levels for ideas and improvements that can be made. Amazing job. Overall - I couldn't be more proud to be a part of this company.

Cons

Its the tech space and if your not focused on innovation, your falling behind. Our Product and Development team does a great job with what they have. In order to continue playing in the space while maintaining market share, we need to innovate more. This is less of a con and more of a general comment about the industry as a whole.

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PerfectServe Response
2y
Thank you for sharing this feedback. We are lucky to have such great team members and customers, which will always remain a focus of the company. -PerfectServe PeopleOps Team
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Glassdoor has 293 PerfectServe reviews submitted anonymously by PerfectServe employees. Read employee reviews and ratings on Glassdoor to decide if PerfectServe is right for you.