Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at PerfectServe?

92% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 25 reviews)); "The culture I believed at this time was great." ((in 24 reviews)); "Pay is good" ((in 13 reviews)); "Great work life balance" ((in 13 reviews)); "collaborative environment, work from home" ((in 11 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 11 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 4 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.3

92% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.6

Diversity & inclusion

4.5

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.1

Compensation and benefits

PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

4.0

Oct 27, 2023

Great place to work and grow.

Sales

Recommend

CEO approval

Business Outlook

Pros

People centric organization that provides you with the support, resources and tools to be successful. Best technology platform in the industry with a passion to win and expand their markets, which leads to tremendous growth opportunities.

Cons

Continued changes can distracting however, it’s usually for the better.

PerfectServe Response

2y

Thanks so much for being part of the team and for offering your feedback here! We know things change quickly in the healthcare industry, but as you said, we know we've got a top-notch suite of products used by hundreds of thousands of healthcare professionals, and we're more excited about our future than ever before. We'll continue to make people and product two of our top priorities.

5.0

Oct 26, 2023

Fast-paced work environment with strong mission alignment

Manager

Recommend

CEO approval

Business Outlook

Pros

Empowerment to bring ideas to the table and to offer feedback, wealth of knowledge and support from tenured employees, focus on transparency and consistent communication, continued efforts to foster collaboration amongst leaders and their teams.

Cons

As expected with remote work, there are hiccups within our software applications that cause systems to stop responding. Given that the business is 24/7 but the bulk of positions only work during normal business hours, it can be difficult to ensure your direct reports are receiving the necessary support while trying to maintain work-life balance.

PerfectServe Response

2y

This is some exceptionally helpful feedback! Thanks so much for taking time to write out such a thoughtful review. Optimizing for remote work has been a continuous process, so rest assured that we're always looking for ways to best support employees in this remote-first environment. And your final point about clients is EXTREMELY important—we're here because of our customers, so everything we do is through the lens of helping them achieve total success with our technology.

5.0

Sep 26, 2023

Great Company

Ops manager

Recommend

CEO approval

Business Outlook

Pros

Invest in employees with growth opportunities

Cons

Lots of change in quick moments time

PerfectServe Response

2y

Thanks for taking the time to submit this review. - PerfectServe PeopleOps Team

Viewing 187 - 189 of 288 Reviews

Jobs at PerfectServe

Manager, Project Management Office - US Remote

Support Center Shift Supervisor - US Remote

Sales Operations Manager - US Remote

Manager, Project Management Office - US Remote

Lifecycle Manager - US Remote

PerfectServe

PerfectServe reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work and grow.

Fast-paced work environment with strong mission alignment

Great Company

Jobs at PerfectServe

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