Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 25 reviews)); "Great people and environment" ((in 22 reviews)); "Good work life balance" ((in 12 reviews)); "Pay is good" ((in 11 reviews)); "Great leadership team" ((in 10 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 12 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

288 reviews

4.0

Apr 26, 2021

Good company, unsure of future

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote, good coworkers, important work, lucked out with two amazing bosses

Cons

Lots of turnover, culture needs work, a lot of “us vs. them” within the different products/acquired companies

PerfectServe Response

5y

Thanks for taking the time to provide your feedback and I sincerely appreciate you taking such a balanced approach in your review. On one hand, I am thrilled to hear that you've had a positive experience with our leadership and feel the importance of our mission. I am disappointed, however, that your experience hasn't been entirely positive. Since you've been with us for quite some time, I'd love to learn more about your experience at PerfectServe and discuss ways we can improve as a company. Feel free to reach out to me on Slack (@meg) and we can set up a time to chat.

5.0

Apr 4, 2021

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work Decent pay and commission Good culture and benefits

Cons

None that I can think of

3.0

Mar 31, 2021

N/A

Zendesk administrator, senior operations analyst, workforce analyst

Recommend

CEO approval

Business Outlook

Pros

Great mission and career growth opportunities

Cons

Questionable employee retention policies, not great pay

Viewing 241 - 243 of 288 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

Lifecycle Manager - US Remote

Manager, Project Management Office - US Remote

PerfectServe

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Good company, unsure of future

Good company

N/A

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