Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 23 reviews)); "The culture I believed at this time was great." ((in 23 reviews)); "Pay is good" ((in 14 reviews)); "Great work life balance" ((in 14 reviews)); "Work from home and multiple shifts available." ((in 10 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 11 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 4 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

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PerfectServe

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

3.0

Mar 3, 2021

Could be a great job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

can have a wonderful culture and a fun atmosphere

Cons

Like most customer service jobs, customers can be not the best of people

PerfectServe Response

Thanks for taking the time to provide your feedback and I sincerely appreciate the balanced approach of your review. On one hand, it is fantastic to hear that you've had a positive experience with our culture and enjoyed the atmosphere. But I'll admit, I am disappointed that your experience hasn't been entirely positive. Since you've been with us for quite some time, I'd love to learn more about your experience at PerfectServe and discuss ways we can improve as a company. Feel free to reach out to me on Slack (@meg) and we can set up a time to chat.

5.0

Feb 13, 2021

Great place to work

Management

Recommend

CEO approval

Business Outlook

Pros

Great leadership team - very collaborative

Cons

Growth Opportunities could be stronger

5.0

Feb 2, 2021

Best decision I have ever made!

Support specialist

Recommend

CEO approval

Business Outlook

Pros

Awesome leadership and training. Everyone is very friendly and willing to help each other when needed. It is refreshing to work for a company where they care about their employees!

Cons

None so far. It has been a wonderful experience. I am excited for the future with this company.

PerfectServe Response

Wow! Thank you so much for leaving such a glowing review. We're so grateful to have folks like you on our team :)

Viewing 244 - 246 of 288 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

Project Manager - US Remote

Manager, Project Management Office - US Remote