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      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,811 total reviews)
      avatar

      Ken Hicks

      23% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      11K reviews
      3.0
      Aug 11, 2016

      It was ok

      Marketing contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great facility with lots of great activities, food, and more. Of course, we could bring dogs to work which made the experience fun.

      Cons

      Contractors treated differently. Even if you were a part of a program or daily tasks, you are not allowed in the meetings.

      3.0
      Aug 5, 2016

      Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is really rewarding working with the animals. They help support local animal shelters and host adoption events. Fellow employees where like family. They offer an employee discount.

      Cons

      Management was very "cliquey" If you weren't part of their brown nosing underlings they would try anything to push you out, even make things up, and schedule you crazy hours with no weekends off...ever. (Make you close, then turn around and have you scheduled back the next morning at 4-6am or 9-7 every day...goodbye "life") And good luck trying to get help from your district manager in the matter. They are just as bad, will sell you out like its nothing. Felt more like high school, than a work place.

      Viewing 346 - 348 of 10,811 Reviews
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      ReviewsPetSmart reviews

      Glassdoor has 11,076 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.