PetSmart reviews

PetSmart, before the buyout, was a company led by true servant leaders who got that if we created a great place to work (great, not good) we would in the end create a company that customers loved and that was very successful financially. That is what happened. We survived the great recession with no stores closed and with strong sales growth that continued as the recession subsided. But when the buyout happened those leaders were asked to leave. After all, who would want great charismatic leaders who had so successfully led the company through the worst global economic downturn since the great depression. And the new leaders really could not care less about people or pets. They lack any creative or innovative leadership ability and have no interest in building a caring company that is a great place to work or shop. They are running a game plan out of someone's old school retail business playbook. For now they are making money but it is diminishing and will continue to do so over time. They have maybe five to seven years before bankruptcy and/or liquidation occur. It is inevitable. They have lost great talent and will continue to do so. The leaders don't seem to care and clearly have no interest in attracting strong talent. Just yes people who will drink whatever kool aid they are given. The company is already a soul less shell of what it once was. If you are job hunting run, don't walk, run away from this company. You absolutely can do better.

Corporate only concerned about bonuses and their scorecard rank, would do idiotic things to drive metrics, wasn't about what was best for associates, customers or pets