Is PetSmart a good company to work for as a Support Manager (Associate Lead With Keys)?

Support Manager (Associate Lead With Keys) professionals working at PetSmart have rated their employer with 3.1 out of 5 stars in 101 Glassdoor reviews. This is an average score with the overall rating of PetSmart employees being 3.1 out of 5 stars. Search open Support Manager (Associate Lead With Keys) Jobs at PetSmart now and start preparing for your job interview by browsing frequently asked Support Manager (Associate Lead With Keys) interview questions at PetSmart .

Does PetSmart pay Support Manager (Associate Lead With Keys) employees well?

Support Manager (Associate Lead With Keys) professionals rate their compensation and benefits at PetSmart with 3.1 out of 5 stars based on 101 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Support Manager (Associate Lead With Keys) salaries at PetSmart.

What are the top reviewed jobs at PetSmart?

Pet Care Associate (648) , Cashier (625) , Pet Care Specialist (398) , Dog Groomer (371) , Sales Associate (334) , Sales Associate/Cashier (328) , Dog Bather (272) , Pet Stylist (257) , Associate (216) , Store Manager (173) , Petcare Associate (167) , Customer Engagement Leader (139) , Store Leader (136) , Professional Bather (120) , Dog Trainer (112)

What are the pros of working at PetSmart according to real employee reviews?

"Great coworkers and fun working with animals" ((in 528 reviews)); "the people i work with everyday are great and that’s what it’s all about" ((in 446 reviews)); "Good benefits and 401k." ((in 403 reviews)); "Hours are Flexible for those who are able to communicate with management in a timely fashion." ((in 246 reviews)); "Good work environment and people" ((in 151 reviews))

What are the cons of working at PetSmart according to real employee reviews?

"Poor management and a heavy push on sales over wether or not the pet actually needed extra packages" ((in 958 reviews)); "Low pay to hire people in creates a high turnover and constant hiring for management." ((in 760 reviews)); "Some of the managers don't exactly start out warm and friendly to new employees." ((in 450 reviews)); "Tend to have little or no training involved; "throw you in" philosophy with management to back you up" ((in 204 reviews)); "Horrible store managers" ((in 96 reviews))

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PetSmart

PetSmart Support Manager (Associate Lead With Keys) reviews

3.1

41% would recommend to a friend

(101 total reviews)

Ken Hicks

66% approve of CEO

41% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

2.5

Work/Life balance

Support Manager (Associate Lead With Keys) employees have rated PetSmart with 3.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Support Manager (Associate Lead With Keys) professionals have a good working experience there. PetSmart is rated in line with the average (within 1 standard deviation) by Support Manager (Associate Lead With Keys) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

5.0

Feb 5, 2022

Great starter job

Associate lead with keys

Recommend

CEO approval

Business Outlook

Pros

Ability to learn a lot about all animals Working with animals Gain social skills Employee discounts Flexible hours

Cons

Little room for promotion Small raises

3.0

Feb 1, 2022

Okay

Associate lead with keys

Recommend

CEO approval

Business Outlook

Pros

Good benefits and time off

Cons

Corporate environment makes it hard to be seen as a person over an employee

3.0

Jan 13, 2022

Looks are deceiving

Support manager (associate lead with keys)

Recommend

CEO approval

Business Outlook

Pros

Caring for the animals, employee discount, help the public care for their pets and help solve issues they have, laid back environment, improving animals habitats

Cons

Pay starts horrible, opportunities for increases if you spent all your time there. No real growth opportunities unless someone quits above you. Dealing with the public and lack of policies to protect store pets and employees from abuse. Expected to complete multiple tasks while helping customers, bedding changes in a small amount if time by yourself

Viewing 64 - 66 of 101 Reviews

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PetSmart Support Manager (Associate Lead With Keys) reviews

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Great starter job

Okay

Looks are deceiving

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