PetSmart Support Manager (Associate Lead With Keys) reviews

3.1

41% would recommend to a friend

(101 total reviews)
avatar

Ken Hicks

66% approve of CEO

41% positive business outlook

Support Manager (Associate Lead With Keys) employees have rated PetSmart with 3.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Support Manager (Associate Lead With Keys) professionals have a good working experience there. PetSmart is rated in line with the average (within 1 standard deviation) by Support Manager (Associate Lead With Keys) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

101 reviews
5.0
Jan 12, 2026

Great Company

Recommend
CEO approval
Business Outlook

Pros

-amazing benefits -amazing discounts -they genuinely care about you

Cons

-schedule isn’t very flexible (or at least my manager wasn’t)

Viewing 1 - 3 of 101 Reviews

Glassdoor has 11,089 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.