PetSmart Support Manager (Associate Lead With Keys) reviews

3.1

41% would recommend to a friend

(101 total reviews)
avatar

Ken Hicks

66% approve of CEO

41% positive business outlook

Support Manager (Associate Lead With Keys) employees have rated PetSmart with 3.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Support Manager (Associate Lead With Keys) professionals have a good working experience there. PetSmart is rated in line with the average (within 1 standard deviation) by Support Manager (Associate Lead With Keys) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

101 reviews
5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

I loved the company. The way they take care of their employees is wonderful, with so many benefits. Also you get to see so many animals and that is the real bonus.

Cons

In smaller stores your expected to work in many different departments for less pay.

4.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

You learn a lot as you go. Get to see plenty of animals everyday whether it be the ones we house in the store to sell or the ones people bring in with you. Straight forward tasks.

Cons

Cut Back Hours. Sometimes you may feel like you have different answers to different questions or directions.

4.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

The company is all inclusive. They’re very professional company. There are lots of policies and procedures. Have an excellent training program? If you wanted to become a groomer, you can do it within six months and they will pay for your schooling. There’s so many pros.

Cons

As with any retail job, it is labor-intensive.. I don’t have much say bad to say.

Viewing 7 - 9 of 101 Reviews

Glassdoor has 11,089 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.