PetSmart Support Manager (Associate Lead With Keys) reviews

3.1

41% would recommend to a friend

(101 total reviews)
avatar

Ken Hicks

66% approve of CEO

41% positive business outlook

Support Manager (Associate Lead With Keys) employees have rated PetSmart with 3.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Support Manager (Associate Lead With Keys) professionals have a good working experience there. PetSmart is rated in line with the average (within 1 standard deviation) by Support Manager (Associate Lead With Keys) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

101 reviews
3.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with animals and mostly laid back and incisive work environment.

Cons

Could be a great company, but once you’re capped they won’t give you your yearly raise and it’s hard to move up if you want a career.

2.0
Jul 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Some nice people work there like the CEL and ASL and friendly associates

Cons

SL was highly unprofessional and she created an highly toxic atmosphere for the leadership team and associates alike. Pets safety were jeopardized, and pets were left routinely left in their shipping containers for 6+hours , SL broke many of the guidelines regarding store closing and responsibilities that were shifted onto the other leaders.

Viewing 10 - 12 of 101 Reviews

Glassdoor has 11,089 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.