PetSmart reviews

3.1

37% would recommend to a friend

(10,808 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
Sep 4, 2019

Love the animals

Recommend
CEO approval
Business Outlook

Pros

Customers are happier bc they are with their dogs, get to pet lots of animals

Cons

Minimum wage for a demanding job, keeping feeding and medication schedules for multiple types of animals

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PetSmart Response
6y
Thanks for sharing your experience. We're glad you enjoyed your time at PetSmart and agree - working with animals is the best! We always appreciate hearing from our associates about any positives and where we can improve. Please feel free to reach out to the CareSmart line at 1-800-738-4693 with any suggestions. We appreciate you taking the time!
5.0
Sep 3, 2019

Great place to star

Recommend
CEO approval
Business Outlook

Pros

This place was a great place to get a job when you are young. They have very flexible hours. Plus animals!!!

Cons

not that I can think of.

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PetSmart Response
6y
Thanks for the review! That's great to hear you enjoyed your life at PetSmart. We agree - working with animals every day is pretty special. Thank you, again, for sharing!
4.0
Sep 2, 2019

Chill

Recommend
CEO approval
Business Outlook

Pros

Chill, nice coworkers, play with pets

Cons

can’t think of any besides the schedule you need to be flexible

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PetSmart Response
6y
Thanks much for the review and for your commitment to helping pets enjoy happy and healthy lives! We love working with pets and our passionate associates as well. Please feel free to reach out to your management team on the scheduling. They're happy to help! We appreciate you taking the time to review.
Viewing 10567 - 10569 of 10,808 Reviews

Glassdoor has 11,072 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.