PetSmart reviews

3.1

37% would recommend to a friend

(10,801 total reviews)
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Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
1.0
Aug 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Can't think of any unless you get into a decent store with good management. Otherwise, the only thing that will make you happy is seeing dogs come in with their owners.

Cons

Bait and switch operation. I was hired for one position, but trained for another. I was told that certain things were acceptable by one manager, and then told that my actions were unacceptable by another. Cliquish, childish and horribly managed.

2.0
Jul 31, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay is good and work in mindless

Cons

Unrealistic goals constantly changing goals Physically demanding that is not suitable for all racks are set to low training

4.0
Jul 31, 2011
Recommend
CEO approval
Business Outlook

Pros

DOGS, if you love animals it is a really fun place to work. Real animal lovers understand how animals can make a bad daya little better. Easy policys to follow once you understand them, and corporate is usually pretty helpful. Lower level manager positions are very attainable if you work hard(hard work is always recongized). Company as a hole is hands down better than the compition.

Cons

Big on outside hires for salary positions, Expierance is not always a good thing.

Viewing 10600 - 10602 of 10,801 Reviews

Glassdoor has 11,064 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.