PetSmart reviews

3.1

37% would recommend to a friend

(10,794 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
1.0
Apr 4, 2011
Recommend
CEO approval
Business Outlook

Pros

It's hard to get fired, get to see different pets, can set your availability, though may not management may never really follow that

Cons

It's hard to get fired, not a lot of room for advancement, unstable schedule: one week there will be a lot of hours, the next very few, the employee discount isn't really that much, especially with such low hourly wages

4.0
Apr 2, 2011

It's not a bad place to work if you enjoy pets

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

get to see pets (mostly dogs, sometimes cats and occasionally a reptile or other type)

Cons

doing the work of 3 people

3.0
Mar 31, 2011
Recommend
CEO approval
Business Outlook

Pros

If your a teen looking for a first job dealing with animals this is the company for you.

Cons

If your not prepared to do allot of cleaning this might not be a job for you. Average low wages like any other retail store.

Viewing 10636 - 10638 of 10,794 Reviews

Glassdoor has 11,057 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.