PetSmart reviews

3.1

37% would recommend to a friend

(10,793 total reviews)
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Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
Mar 28, 2011
Recommend
CEO approval
Business Outlook

Pros

You should have a love for animals and plan to make that your career.

Cons

You won't get much of a raise unless it's 10 cents at a time or possibly get a managerial position but it's still pretty low. Managers lack experience and there's a lot of drama and he said she said crude. Lots of young people.

1.0
Mar 15, 2011
Recommend
CEO approval
Business Outlook

Pros

working with animals, girls in the salon are fun, benefit package, groomer comission is not bad, lots of cute animals on a daily basis

Cons

micro managed to death, zero respect for employees, working all weekends and holidays, very overworked, stressful environment, late hours, rude customers

Viewing 10639 - 10641 of 10,793 Reviews

Glassdoor has 11,056 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.