PetSmart reviews

3.1

37% would recommend to a friend

(10,792 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
Oct 22, 2010

hope you get the right one

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

frist petsmart i worked at was great.We were a famliy there.Iwas happy to go to work. The manger were happy to help you anytime. i loved wrking with all the dogs helping owner find what is right for them and ther pets.

Cons

2nd petsmart was far less of a happy place. it was like going to hell everyday i could not stand it the managers were not happy therefor none of us were happy.lots of he said she said. it like high school.

4.0
Oct 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good pay, good opportunities for advancement. Friendly customers, pleasant working environment, and associates are very competent and nice.

Cons

Too much paperwork and too many checklists.

3.0
Oct 20, 2010

OK place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees are friendly They are flexible on the hours you can work It takes a lot of mistakes to get fired

Cons

Does not pay very well and don't expect large raises bad benefits Sometimes they hire too many employees and give everyone to few hours because of that

Viewing 10672 - 10674 of 10,792 Reviews

Glassdoor has 11,055 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.