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      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,785 total reviews)
      avatar

      Ken Hicks

      25% approve of CEO

      29% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Work/Life balance

      2.9

      Career opportunities

      2.6

      Senior management

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Jun 3, 2010

      Better Than I Expected...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      adequate pay opportunities for advancement interaction with enthusiastic pet owners

      Cons

      drug test required dress code minimal hours available

      2.0
      May 29, 2010

      WORST PLACE TO WORK

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      this is a good place to wrok if you like interaction with the dogs that come in or the small animals but thats bout all that is good with petsmart

      Cons

      MANAGEMENT SUCKSS!!!!! they love to play favoritism. at least at my store. Also if they dont want you to work there anymore they will cut your hours so you will quit and cant get uneployement. thats what they are doing to me. and if you ask for more hours they will tell you there isnt hours to give but then hire 3 new ppls and give them 25 to 30 hours. and expect to learn everything on your own because the trainning sucks... all they do is give you books that doesnt tell you everything you need to know....and if you want to be a full time employee dont expect that with petsmart.. theres only 1 full time employee at my store thats not management.

      2.0
      May 12, 2010

      Petsmart work experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with animals, new experiences every day, great coworkers, enjoyable work atmosphere, flexible scheduling, my boss bought lunch for us everyday

      Cons

      PIcking up poop, breaking up dog fights, my boss was hard to work with, and the facility cleanliness was questionable

      Viewing 10768 - 10770 of 10,785 Reviews
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      Glassdoor has 11,048 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.