PetSmart reviews

3.1

36% would recommend to a friend

(2,405 total reviews)
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Ken Hicks

23% approve of CEO

28% positive business outlook

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2K reviews

Reviews about "Compensation"

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2.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

The animals are great, if you don't mind seeing them housed in minimal accommodations. The animal care is pretty good despite this. The store manager listened to my concerns, was professional and communicative but rarely in the store as they did inventory in other stores. The asst store mgr was present but lacked the skills necessary to lead others and was not very professional.

Cons

There wasn't enough to time alloted to care for the animals properly and service customers who had a lot of questions. Employee reliability and retention was not very good. The pay rate was not good considering the responsibility. There were few people who seemed to carry the weight of the store. Some of the others we lazy, not held accountable and lacked basic problem solving skills.

2.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Made great commission. Coworkers were great.

Cons

Verbally abusive salon manager they did nothing about.

3.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay for my position is not bad, especially for the work I do and I area I do it in. The job itself is almost always repetitive and simple even if labor intensive. The discount is really nice. It's really good if you want to start a journey of working with animals professionally.

Cons

Revolving door of staff and management. Very little room for pay increase. If you do your work they will push plenty onto your played that is not yours.

Viewing 187 - 189 of 2,405 Reviews

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