PetSmart reviews

It’s hard to call out because you’re schedule can be booked out for days at a time and they make you feel bad for calling out. Also hard to balance this job with your personal life. Get ready for overtime. Some managers will harass you to hit your contribution goals and will not acknowledge your hard work otherwise. Sometimes you will get a large challenging dog scheduled in an appointment that does not allow enough time to provide a quality service for this pet (keep in mind you will have other dogs coming in at the same time to work on) and management will sometimes force you to take the dog because it’s “good sales” and then you’ll be behind for the rest of your day.

Pressure to continually increase productivity beyond safety. They did not give any hazard pay when COVID hit even though we made significantly higher profits than normal for the time of year, sick time and vacation weren't reimbursed - employees used all of their sick and vacation, and only then were we furloughed, and then when we were recalled, no one has any sick time left if something happens. I was in a store with decent management, but the pressure and policies from higher-up means that I no longer feel ethically okay to recommend this company. We were recalled to work in an environment where it is impossible to socially distance, and where customers didn't care if they got us sick or if their dog bit us.