Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
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Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Oct 16, 2020

Completely toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This was the worst workplace I’ve ever been in. Cannot give you a “pro” except to say I am exceptionally glad to no longer be there.

Cons

Phony leaders who trash talk other leaders behind their back all the while talking about leadership values (looking at you CHRO!) and colleagues who will sandbag you to save their own skin on this sinking ship is par for the course here. It’s chaotic and dysfunctional and almost every single initiative fails miserably because no one really cares at all and few people have any relevant experience in running any pet/vet business. Anyone good leaves fast. Don’t get fooled by the cute doggy ads or the short term Covid bump. This is no place you want to be.

1.0
May 25, 2020

Avoid At All Costs

Recommend
CEO approval
Business Outlook

Pros

The office is nice and you can bring your pet to work.

Cons

The corporate culture is so dysfunctional I'm surprised this company has held on as long as it has. Organization in completely flat, with just as many senior leadership positions as junior level. Leadership is incompetent and constantly changing strategy without a single thought. The new CEO brought in his senior leadership crew (all men of course) and brought with it fear culture, zero job security or career growth. The digital and marketing departments are the worst of all, morale is at an all time low. I wish I hadn't left my prior company for this place. Out of the 6 people I interviewed with 3 years ago, only one is left. That should tell you everything you need to know.

1.0
Apr 6, 2020

Coronavirus

Recommend
CEO approval
Business Outlook

Pros

Normally, I love my job. My coworkers are great, and managers in my store care about their employees.

Cons

The handling of the pandemic on the corporate level has been disgraceful. They have closed the salon in my store due to state mandate, so groomers are being made to work the sales floor at about half the pay we would normally receive. While we are "allowed" to take leave, it is leave without pay, the company refuses to just furlough us and allow us to receive any unemployment benefit. I'm not an essential employee, but have to work anyway, against the mandate that nonessential workers are to stay home, and I'll be lucky to make $200 a week. I am so disappointed with upper management for doing this to us, while presenting to the world as if they care about the workers. It really is about the money after all. I am willing to adjust my review if or when things change, and this is in no way a poor reflection on my store manager, who is doing the best she can.

Viewing 61 - 63 of 6,865 Reviews

Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.