Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
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Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

The people I worked with we're amazing! We all worked there for the love of animals and the guests!

Cons

My days were usually 12 hour days, I was salaried. IT support a train wreck! It took an act of congress for any repairs, OSU items or product for guests. The list goes on. Justin Tichy, incredible passion for the company and team. Sometimes not everyone has that same vision. I was with Petco for over 7 years and it was a very difficult decision to leave. There was no work life balance, it was all work 247. I was beyond burnt out.

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Petco Response
6y
Thanks for taking the time to share your feedback. A healthy work-life balance is an important value, and we appreciate your input and concerns around technology. We will share your feedback with our team as we continue to work towards making Petco a great place to work. Thank you!
2.0
Sep 18, 2019

Just no...

Recommend
CEO approval
Business Outlook

Pros

Expand your knowledge in the animal field.

Cons

Payroll and HR. Employees expected to execute multiple tasks at multiple times with reducing hours. Most stores are open 8 to 10. And you have as many as 5 employees running the entire store for a full day. Management is expected to lead yet we are expected to answer a weekly conference call, a district conference call, a dog training call, a grooming call, a topbox call etc. And dont worry ladies, most districts its a mans world. You have to be a man to go anywhere or friends with the man. The glass cieling for women is real. When you call to report claims it goes directly to the person you feel uncomfortable about. There is no HR team that backs employees just makes excuses for managers. And while the assistant and two other managers run the store.. the store leader can just work whenever or call out because district leaders pay no notice. Oh and dont worry the expectations being so high and the pay low you dont have an outside life.

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Petco Response
6y
Thank you for your honest review. We do our best to adapt to changes in the business, but we want to ensure your concerns are being heard. We encourage you to share your feedback with your management or share your thoughts on the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/ so we can get a better understanding of your concerns.
3.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Very supportive direct management. Genuinely passionate employees who cared about their work.

Cons

Terrible executive leadership. Company strategy seemed to change every other year. Immediate response to economic downturns was to automatically lay people off. Senior and executive leadership demanded loyalty, but did not return it.

Viewing 64 - 66 of 6,865 Reviews

Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.