Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
avatar

Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Mar 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Working with the public and meeting their pets is awesome. Not being micro managed and able to use your creativity when merchandising is a plus. On the other hand, benefits are good.

Cons

Manager bait and switched , with salary,when I accepted the job. No job training whats so ever. Animal care at this particular store is horrible. management is floor coverage. Company has standards but noone follows them. district manager knows of issues but fails to do anything. Lack of accountability on all areas of management.

2.0
Mar 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Friendly out going customers who have the same love for animals that most of the employees do. Great place to work if you are animal lover. Decent discount.

Cons

Hours that stores are given to run the operation are not adequate to perform all daily tasks correctly. Too many short-cuts are taken on animal care and their is many problems with instock because not enough time is spent fixing inventory problems in the system Corporate management does not get a true picture of how most stores operate on a daily basis. DM's always receive advanced notification when there is going to be a visit from corporate, stores are then allowed to go over their hours budget to fix any issues in the store before the visit, but of course you will pay these hours back the next week. But this is normal in the retail world now, not just Petco. Petco should spend more time keeping stores looking good everyday, instead of only looking good for store visits. But if they continue to keep their heads buried in the sand, they will never get a true picture of how the stores look day in and day out. Spend more hours please, your customers deserve it!

2.0
Mar 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Co-workers and being around animals.

Cons

Management was completely incompetent. They were rude and belittled employees. They made fun of employees who where not present to other employees. I do not recommend working here.

Viewing 6814 - 6816 of 6,865 Reviews

Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.